Radiology Leadership Course


Leadership in Radiology - Optimizing Your Practice's Efficiency

April 18-19, 2017 - Montréal, QC


Frustrated with your lack of ability to fix common departmental problems such as overwhelming waitlists, limited ability to provide expansion of service and uncontrollable last minute schedule changes? Take the CAR/CRF/UBC Sauder Leadership in Radiology Course to develop leadership and business skills to solve these and other pressing problems in your medical imaging practice.


Course Overview

This course has been co-developed by Canadian radiology leaders and UBC Sauder School of Business to teach business principles that are applicable to small and large problems pertinent to current challenges in Canadian radiology departments. The curriculum will teach concepts that can be applied to common radiology problems such as optimization of staff productivity, improved utilization of limited equipment and how best to expand services.

This workshop will include lectures and an extended focus on interactive and small group learning activities. The participants will have the opportunity to directly discuss problems, concepts and solutions with the expert faculty. Presentations of case studies of typical Canadian radiology practices will challenge the course participants to put their learning into practice.

Special guest lecturer, Dr. Frank Lexa, MD MBA, practicing neuroradiologist and Professor at Wharton School of Business in Philadelphia, will provide an opening lecture outlining the opportunities and risks facing our profession, and ways to adapt and indeed prosper under such circumstances.

Leadership in Radiology – Optimizing Your Practice’s Efficiency takes place in Montréal, QC, on April 18 and 19, 2017. The target audiences for this course are Canadian radiologists and radiology residents interested in business and leadership aspects of medical imaging.

CRF & CAR Leadership Scholarships

Click here to find out how to win a scholarship to attend the CAR-CRF-UBC Sauder Leadership in Radiology Course.


The CAR/CRF/UBC Sauder Leadership in Radiology – Optimizing your Practice’s Efficiency is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification (MOC) program of the Royal College of Physicians and Surgeons of Canada (RCPSC) and approved by the CAR for a maximum of 11.25 credit-hours. Participants can document their learning in the RCSPC MAINPORT portal at:

Through an agreement between the Royal College of Physicians and Surgeons of Canada and the American Medical Association (AMA), physicians may convert Royal College MOC credits to AMA PRA Category 1 Credits™.
Information on the process to convert Royal College MOC credits to AMA credits can be found at

Sessions from this course have also been approved and are listed in the Academy of Radiology Leadership and Management (ARLM) course catalog. For more information, visit the ARLM website.

Participants should only claim the credits commensurate with the extent of their participation in the activity, and can click here to access the certificate of attendance.

Learning Objectives

At the end of this course, participants should be able to:

  1. Explain how fundamental principles of business operations management impact every radiologist’s practice and can be applied to achieve measurable improvements;
  2. Describe how basic business process and analysis principles relate to improving departmental productivity and how those principles can be applied to achieve measurable improvements in optimizing schedules, predicting and accommodating cancellations and eliminating other workflow inefficiencies;
  3. Identify system variability in their practice and understand how it relates to common problems such as expanding waitlists, low productivity and decreased capacity;
  4. Implement scheduling changes that can improve capacity and throughput;
  5. Recognize how to detect, measure and better control system variability with the aim to decrease practice variability and increase practice efficiency
  6. Recommend changes to patient scheduling processes that improve booking in departments with limited equipment capacity;
  7. Organize radiology services and resources to better align with needs of other high-demand departments
  8. Assess how data is required for optimizing operations and describe how real time information can be collected and used effectively to manage Radiology processes;
  9. Realize that knowledge of process improvement is unlikely to result in operational improvements unless radiologists can lead change;
  10. Consider how to influence health care leaders in the complex Canadian political environment;
  11. Explore perspectives for leading change;
  12. Reflect on how to positively affect change


Registration Rates

Registration Type  Rate
CAR Member $1300
Non-Member Participant
Resident or Fellow
Technologist or Administrator



The CAR/CRF/Sauder Leadership in Radiology course will take place at Le Centre Sheraton in downtown Montreal. This venue is located in the heart of the city, only a short walk from local attractions such as the Montreal Museum of Contemporary Art, the Notre-Dame Basilica, the Bell Center, the Old Port of Montreal as well as the bustling shopping district on Sainte-Catherine Street where you can find everything from large international retailers to smaller, local shops unique to the city. Access to the Underground City – one of the largest underground complexes in the world connecting shopping centres, museums, restaurants and much more – is steps away from the hotel.

For reservation details, and to book a room at preferred CAR rates of $199 CDN for a standard room and $249 CDN for a Club Level room, please click here. You will be directed to the reservation webpage of Le Centre Sheraton dedicated to the Canadian Association of Radiologists events for that week.




Dr. Robyn Cairns

Dr. Robyn Cairns is a practicing pediatric radiologist and former Chief Medical Information Officer at B.C. Children’s Hospital in Vancouver, British Columbia. She is a clinical professor at the University of British Columbia and Vice Chair of Medical Informatics for the UBC Department of Radiology. She has a recent Masters degree in Health Information Science (2014). Robyn also works outside of clinical radiology as health informatics consultant at McKesson Imaging and is a physician leader with Provincial Health Services Authority and Vancouver Coastal Health on several health informatics projects. Her research focuses are pediatric musculoskeletal imaging and automated encoding of free text radiology documents.

Dr. Bruce Forster

Dr. Bruce Forster is Professor and Head at the University of BC Department of Radiology, and Regional Department Head and Medical Director, Diagnostic Imaging, Vancouver Coastal Health and Providence Health Care. He was recently Director of Diagnostic Imaging for the Vancouver 2010 Winter Olympics/Paralympics Games. As an Associate Member of the Allan McGavin Sports Medicine Centre, he has been involved in the clinical, education, and research aspects of sports imaging for 25 years, is Consultant to the Editor for the journal ‘Radiology’ and Associate Editor of the ‘British Journal of Sports Medicine’. Dr. Forster has delivered over 300 invited lectures, many internationally, and has served as a Visiting Professor in Canada, the United States, Indonesia, Singapore, Japan,  and the Middle East.  He is the author of over 110 peer-reviewed scientific publications, and 100 educational exhibits, and has served as President of the Pacific Northwest Radiology Society, and on the Board of Directors of the Canadian Association of Radiologists and is currently on the Board of Directors of the Canadian Radiologic Foundation. Dr. Forster is Lead Physician for ‘Choosing Wisely Medical Imaging’ one of the most comprehensive appropriateness initiatives in the Province.


Dr. Frank Lexa

Frank J. Lexa, M.D., M.B.A. is a neuroradiologist in practice in the Philadelphia area. He has spent most of his career in academic practice, first with a visiting position at the Universite de Bordeaux, then as a Clinical Professor at the University of Pennsylvania School of Medicine and most recently as Professor of Radiology at the Drexel University College of Medicine where he was also the Vice Chair of the Department of Radiology. He has been honored with several major scientific research awards including the Cornelius G. Dyke Memorial award of the American Society of Neuroradiology. He also works outside of academic medicine and has been a member of the adjunct faculty of the Wharton School in the marketing department since 2001 where he has taught both graduate and executive MBA students in the Global Consulting Practicum and is the CMO at the ACR Radiology Leadership Institute.

Dr. Mahesh Nagarajan

Associate Professor in the Operations and Logistics Division, Alumni Chair in stochastic optimization and financial modeling, Sauder School of Business

Dr. Mahesh Nagarajan is a Professor of Operations Research at the Sauder School of Business, UBC. He is the Alumni Chair of Stochastic Optimization and division Chair of the Operations division. His research is in the area of optimization and operations management and its applications to health care, and other supply chains. He has consulted and worked with organizations such as Mattel, Boeing, various health care authorities and hospitals in North America, India and China. Some of his current research in health care looks at surgical capacity and planning in hospitals, determinants of quality, capacity planning, forecasting and process issues in emergency departments.

Dr. Daniel Skarlicki

Edgar Kaiser Professor of Organizational Behaviour, Sauder School of Business

Dr. Daniel Skarlicki is the Academic Co-director of the Physician Leadership Program at the Sauder School of Business. He is a Visiting Professor at HEC in Paris and he teaches in Sauder’s EMBA in Health Care. He has also delivered programs in the School of Public Health and Tropical Medicine at Tulane University. He has taught MBA and executive programs across North and South America, and Europe and Asia.
His clients have included Glaxo, Inc., Cathay Pacific, the Government of Canada, and YMCA. He has won numerous teaching and international research awards. His research interests focus on justice in the workplace, mindfulness at work, and how leaders add value to organizations in complex and turbulent times.

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